|
How do you
determine if the time you devote to developing a selling
opportunity is a worthwhile investment or a waste? One might
think the answer is obvious: if you closed the sale, it was a
good investment of time, and if you didn’t close the sale, it
was a waste of time. On the surface, there is some truth to
that line of thinking. But, the length of time to close the
sale or close the file on the opportunity is the real yardstick.
Sales that close quickly are good. The shorter the selling
cycle, the greater the number of sales that can be completed in
any given period of time. More sales, more revenue, and more
commission means everybody is happy. Sales that take an
excessive amount of time to bring to fruition are not so good:
fewer sales, less revenue, and less commission.
The more quickly potential opportunities that will eventually go
nowhere can be identified and disqualified (allowing the
salesperson to move on to more viable ones), the better. The
longer salespeople spend time with tire kickers, the less
productive they are. It’s not unusual for salespeople to spend
more time with prospects who don’t buy than with those who do.
Why? Working on an opportunity, regardless of how dubious the
chances, is more desirable than going through the pain of
digging up a new opportunity. And, salespeople don’t have a way
to quickly qualify ! (or disqualify) the prospect.
So, how can you tell if the prospect who is thinking about,
looking into the possibility of, exploring options for, giving
careful consideration to, and weighing the alternatives for
obtaining the product or service you sell is a real prospect or
merely a tire kicker? You must have specific criteria to judge
the opportunity.
The criteria should be applied throughout the development
process to make “go/no-go” decisions about continuing. Concrete
reasons to do business – a pivotal criterion – must be
established very early in the cycle. Making persuasive
presentations or submitting thoroughly prepared proposals before
compelling reasons for the prospect to buy your product or
service is another element that must also be determined early in
the development cycle.
Time – the yardstick we started with – should also be
considered. How much time should it take to develop and close
an opportunity? Let history be your guide. For instance, if it
typically takes 60 days to close a particular class of sale and
you’re 120 days into the process, you likely went off track.
If you misjudged an opportunity – it has become stalled,
dragging on without measurable progress – and you have spent
more time than what you determined is appropriate, let it go.
Don’t continue to hang in just because of the time already
invested. If the prospect doesn’t measure up, abandon the
pursuit and redirect your energy on those opportunities that do.
If there is a clear understanding that the circumstances
disqualifying the prospect today will change in the future, you
can resume your development activity at that time. Disqualified
“today” doesn’t mean disqualified “forever.”
When you have specific criteria to judge an opportunity and you
make a commitment to apply and bide by them, you increase your
efficiency and the potential for closing more sales more
quickly. With practice, you’ll learn to minimize the time spent
with tire kickers and unqualified prospects, your selling cycle
will be shorter and your closing ratio will increase.
© Sandler Systems, Inc. All rights reserved.
Missed Any Sales Tips?
Visit my Archive
|