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Don't be afraid of failure!
The most successful salespeople are often those that have failed
the most. The more you fail, the more opportunities you have to
succeed. Failure has become a stigma, both within sales and
culturally. No one wants to fail or be labeled a "failure". The
result of that is that people either try to reject their failure
or avoid taking any risks at all. In sales, this can be the end
of a career. There are salespeople that decided they couldn't
deal with failing anymore and set up camp with whatever level of
success they had. Prospecting stops, clients demand everything,
and sales plateau. They may keep showing up for work, but their
career has gone as far as it's ever going to.
If you are going to be in sales, you better get used to the idea
of failing. You are going to get rejection and many deals won't
close. It's your outlook that determines how you react to these
situations. Some salespeople try to hide from their failure,
they make excuses until they don't feel responsible anymore,
"The market is bad", "That buyer was an idiot", "I didn't get
the support I needed." All of these things are another way of
saying, "I don't want to admit and learn from my failure, I'd
rather appear to have it all together than actually go through
the process of being the best." Don't do this, admit to your
failures and learn from them. Have the courage to recognize your
faults and you will develop much faster into a great salesperson
than all the people hiding from their mistakes.
Some salespeople go a step further and avoid risks altogether,
they do only what is required of them to keep their job. They'll
maintain clients and avoid prospecting. They pad their numbers
and hide behind “full pipelines”. They'll bury themselves in
paperwork and proposals, whatever is necessary to detach
themselves from failing. If you fall into this trap, know one
thing, you have decided to stop developing and improving
yourself. The only way to grow is by trying new things and
taking risks. Once you retreat into your shell, you destroy any
possibility of growing. Embrace your failure, it will help you
improve as a salesperson and ultimately will garner respect.
Though there is a stigma to being a "failure", there is also a
stigma to people that persevere through failures and become
great successes. Failure is simply a step toward success.
© Sandler Systems, Inc. All rights reserved.
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