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One of the major pitfalls of the proposal process is its cost.
Presentations are costly in several ways:
-
The time it takes to develop a
proposal costs money. It may also cost you indirectly because it
limits the time your people can spend in pursuing other, perhaps
more profitable, opportunities.
-
Good presentations require
professional quality visual and print materials that cost money
to produce.
-
A long-term cost of the proposal
process results when you successfully bid for a job that isn't
profitable.
If the potential is good - that is,
if you find there is a good fit with your core competencies and
acceptable profitability - it is possible to limit the cost of
proposals. For example, save time and effort by having the core
information of your proposals - the information that defines
your company's core competencies and value added services -
standardized for use in all proposals. Then salespeople can
build around this framework to focus on the issues most relevant
to the prospect's pain.
When selling without a system, it is
difficult to establish an accurate cost for generating a
proposal because you can't easily distinguish activities related
to proposals from other activities. Using the Sandler Selling
System enables you to separate the cost of the earlier steps
from the cost of the proposal development and presentation
process.
As you know, in the Sandler Selling
System the presentation (known as the Fulfillment Step) is the
sixth step of the seven step process. This ensures that the
presentation demonstrates a workable solution to the real
problems and issues facing the prospect, that the prospect has
the budget to pay for this solution, and that your company can
profitably deliver the solution. The presentation is made only
after your salesperson establishes the understanding that the
authentic decision maker will be present and will decide yes or
no after the presentation. As long as the prospecting occurs in
fertile fields - that is, where you have identified a high level
of good fit - the effort to engage and understand the prospect
is part of the cost of prospecting.
The cost of the proposal and
presentation includes:
-
Time spent identifying and
specifying the relationships between the prospect's pain and the
solutions your company could offer
-
Research into the competition you
face on the proposal and the solutions competitors offer
-
Time spent developing an
advantageous positioning of your solution relative to the
competition
-
Time spent writing the presentation
and developing appropriate visual aids and support materials
-
Production cost of presentation
materials
-
Time spent making preliminary
presentations to members of the buyer's team and getting
feedback
-
Time spent finalizing the
presentation based on feedback
-
Time spent in rehearsal and dry runs
-
Time spent presenting the proposal
-
Travel expenses incurred during the
process
The cost of each of these items
varies for each proposal, depending on the time, effort, and
budget assigned to them and the nature of the solution. You can
see that developing proposals and making presentations is not an
activity to be undertaken unless there is a high probability of
success and an adequate level of profitability.
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