|
Most people associate attitude with being either positive or
negative. Let's describe positive as having an "outlook of
possibility" and negative as having an "outlook of limitation."
The American Heritage Dictionary defines attitude as "a state of
mind or feeling with regard to some matter." What are some of
the "matters" to which you can associate an attitude? Here are a
few: the company for whom you work; the product or service you
sell; the marketplace in which you sell your product or service;
and, of course, yourself.
Your state of mind or feeling can be one that leads to an
outlook of possibility. For instance, "We are the industry
leaders." Or, it can be an outlook of limitation as in, "We are
destined to be second-best." You can see all of the reasons and
ways to make something happen, or you can see all the reasons
and obstacles that prevent it from happening.
Here is the most powerful part of the concept: you can choose
which outlook you will have! The choice you make has a greater
impact on your ability to reach your goals than almost any other
element. You can choose to focus on possibilities or you can
focus on limitations (many of which are self-imposed).
When given a task to accomplish or a goal to achieve, you have
some notion of how attainable that goal is. You might say,
"Piece of cake," or "No way; it can't be done." The outlook you
choose is usually the result of your previous experience or a
perception based on your observation of someone else's
experience. Previous experience, however, may no longer be
relevant.
People are typically more aware of information that is
consistent with their outlook than they are of information that
is inconsistent with it. Due to this selective awareness, they
begin to believe that the world is a place that is consistent
with their outlook.
If your outlook is one of limitation, the beliefs you develop
will also be limiting ones. For instance, a belief that the
marketplace is saturated would support your limiting outlook
that your new quota is unattainable.
Once you have formed some beliefs, you make judgments about how
to act. You might think, "Why bust my backside over some quota
I'll never hit anyway? And, if I somehow get lucky and hit the
number, they'll just raise it on me again. I'll be shooting
myself in the foot." You have made judgments about what actions
are appropriate - what to do and what not to do. It follows,
that your actions are consistent with those judgments.
The actions you take are influenced by the judgments you make,
which are based on beliefs that support your original outlook.
It stands to reason that the result of those actions will likely
serve to reinforce your original outlook - a self-fulfilling
prophecy. If you think you can, you can. If you think you can't,
then you can't. Outlook equals outcome.
We all have choices - will it be an outlook of possibilities or
one of limitations?
Someone once said, "If you continue doing what you're doing,
you'll continue getting what you're getting." Are you satisfied
with what you are getting? If not, choose another outlook.
© Sandler Systems, Inc. All rights reserved.
|