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Is there anything you can do about your sales cycle? We will
discover there are many patterns in the sales world. If we
understand the patterns and what causes them, we have a chance
to shorten the sales cycle.
Many salespeople believe that their sales cycle pattern is set,
and it can't be sped up or done differently. They are convinced
that, "It is what it is," so they follow the outline that has
been laid out before them, convinced that they are powerless to
change things. The reason that the sales cycle doesn't change is
salespeople seldom try anything new or different to reduce the
length of time it takes to close the deal. They guide the
prospect through multiple meetings with many different people,
followed by the process of making a formal proposal. The sales
cycle can't get shorter if we don't look for ways to improve it.
Many times the sales cycle can be changed if the salesperson
makes an effort to change it. This doesn't mean that every sale
(in every kind of industry) can be closed in only one or two
calls. Some sales naturally take longer than others; however,
with some effort and strategy every sales cycle can usually be
shortened.
Sales cycles are rarely designed to be efficient. They tend to
follow a structure that has been developed over time. One
salesperson does what the others have done, which is based upon
what has been done over and over. Try making an effort to
identify where the sales cycle is becoming hung up. Ask yourself
whether there is a way to eliminate the bottleneck, or at least
help it along. (Chances are that you will identify several
things being done that are not totally necessary.) Be sure to be
realistic, though. A sales cycle that usually includes five
meetings and a formal proposal, followed with an elaborate
presentation to a committee, will not become a one-call close.
Put some thought into it, and determine whether five meetings
could become three or four. Decide what needs to happen to make
that a reality. Find a few things that could happen better and
work more efficiently, and that should make a big difference in
how quickly you can progress through the sales cycle.
So how do you put your new strategy into action? You've already
completed the most difficult part because you have developed a
plan for what the sales cycle should look like. Now, the next
step is to guide the prospect into following your plan. To
accomplish this, you have to first make the prospect aware of
the process. For example, if you want to see two people at once
instead of meeting with each one separately, you need to let
them know this in advance. You also have to be firm. Don't allow
them to shift back and forth about who will be there. You are
the expert. Guide them. Use the word "typically." This word sets
the standard and presents the prospect with the norm. Most
people are reluctant to go against the grain. If you present
something as "what is typically done," prospects will generally
agree. This can enable you to guide them into a more efficient
sales cycle, which in turn closes the deal sooner. If you make
an effort to shorten your sales cycle by making a plan and
sticking to it, "typically" you will be successful.
© Sandler Systems, Inc. All rights reserved.

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