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As the newest member of the sales team for an established
printing company, Rob had all the necessary qualities for
success. He was hard-working, capable, and personable. Add a
healthy dose of self-confidence, youth, and the desire for
financial independence; everything he needed for success was
present.
Despite having no contacts in the marketplace, he was quick to
get out of the gate. He made cold call after cold call. The
number of put-offs and turn-downs far outweighed the number of
appointments he set. But, he persevered. Within his first thirty
days, he opened several new accounts and obtained business from
former clients who had dropped off the radar. Most were small
jobs, but victories nonetheless.
With each passing month, Rob got better. There were fewer
turn-downs and put-offs and more appointments. Repeat business
was developing. His income reflected his achievement. His first
six months were a tribute to every sales professional who has
ever dreamed of success. He was on the fast-track.
Then - he was gone! No longer in the business.
Jealous of Rob's consistent success, the older salespeople, who
were all working on "big" deals, told him, "You'll never make it
in this business going after table scraps," and "You'll never
build a client base making cold calls." He began to believe
their admonitions and lost his ability to see beyond the day.
His eyesight became obscured by his newfound insight.
Without warning, his vision - and his goals - became blurred.
His success had turned against him. What was beginning to become
a lucrative selling cycle - a steady flow of business from his
"cold call" clients - became too mundane for him. His internal
voice, believing the "advice" of the other salespeople, was
telling him, "You're better than this!" The more he sold, the
louder the voice screamed, and the more blurred his vision
became.
His "better than this" disease was spreading. It went from his
eyesight to his legs. Rob was once motivated to get out of the
office in the morning. He couldn't wait to call on the next
prospect. Now, he couldn't walk any farther than the distance
from his desk to the coffee machine and back. He found himself
sitting around the office - planning his new marketing strategy
for landing those big accounts.
The disease had affected his thinking. His original plan of
uncovering new clients and resurrecting inactive clients, which
had brought him success and financial reward, lost its appeal.
It just wasn't good enough anymore.
Rob was earning a good living. By all accounts, he was
successful. But the disease made him feel empty. Closing small
sales, he thought, just wasn't good enough for a "real" sales
professional. He decided he needed to go after "big" deals.
Rob closed a big deal now and then. But, the victories were far
fewer than before and the income was less predictable. Fear,
self-doubt, and worry set in. He began to question if he was
really that good. He wondered if his early success was just an
accident. He decided to take some time off and figure it all
out.
It was over. The young man who had started down the path to a
promising career in sales was never heard from again.
Rob's story is not uncommon. There are far too many salespeople
who lose sight of their long-term goals. They can't see past the
day's activities. They don't see how today's "grunt work" lays
the foundation for tomorrow's success. They, too, stop three
feet short of the goal line - and fade away. Don't be one of
them!
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