Sales Tip for May 2009 - Volume 4

Danny Wood is a nationally known trainer and speaker on sales and sales management and a Sandler Training affiliate.

Danny specializes in working with business owners, CEO’s and senior managers to maximize the return on what is often their most underutilized resource, the sales team.

Danny’s work has been noted for providing his clients with the ability to realize millions of dollars in additional business that would otherwise have never materialized or would have been lost to competitors.

His knowledge, experience, and tremendous respect for the Sales Professional led to his being selected by NJEntrepreneur.com to be their Sales Expert.


"I have finally gained great control over the sales process in my firm."
Marc Blumenthal - Principal
Sax, Macy, Fromm

"Our staff has new confidence and much less fear."
Richard Magid - President
Soundboard, LLC

"I can’t remember the last time I heard, Boss – Our prices are too high."
John Fernandez - Owner
Signmasters, Inc

"Our sales went up 30% since we started with Danny’s program."
Jim Margiotta – President
PBI-Dansensor America, Inc.


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Selling Beliefs Re-Examined


Some beliefs about what it takes to cultivate a successful sales career - beliefs on which many selling strategies are built - don't hold up under close scrutiny.

For example, fallacy #1 is that persistence and hard work pay off. There seems to be a belief that the longer and harder you work, the more you are likely to accomplish. Certainly, persistence and hard work pay off in some endeavors. Digging a tunnel comes to mind. If you keep at it, digging straight and true through the darkness, you eventually see daylight and complete your goal. But selling shouldn't feel like digging around in the darkness...hoping to eventually see some daylight, and if you're lucky, complete a sale. A friend of mine told me about something her father taught her, what she now calls the Universal Rule of Holes...when you find yourself in one, quit digging. The adage "Work smart, not hard" may be a bit overused, but the message nonetheless rings true.

Fallacy #2 is the belief that salespeople must be motivated. Motivation is often regarded as a magic potion. The thinking seems to be that if enough of it is sprinkled on you, you will be able to accomplish things you were not able to accomplish prior to the anointing. Getting hyped, energized, or excited doesn't enable you to do something. At best, it encourages you to do it. The energy born of motivational meetings works great until the cord comes unplugged. Then, it takes something bigger and better to get that same level of energy back. You have to continually work harder to pull yourself up each time, especially if you lack the skills or knowledge to match your enthusiasm.

You must want to do it. And, to do it successfully, you must have the requisite ability. Some inspiring words and a pat on the back may be helpful in the short term, but motivation is not a substitute for will or skill.

A final example, fallacy #3, is thinking that salespeople must be skillful handling stalls and objections. While a prospect may voice an objection or attempt to slow down the process, handling these situations should not be a normal part of business development. Prospects make buying decisions for their reasons, not your reasons. When you take the time to discover the prospect's reasons and then present your product or service from a perspective that addresses those reasons - and only those reasons - many of the objections disappear. Stalls and objections tend to revolve around issues that should have been dealt with earlier. If you wait for the close to deal with objections, you've waited too long.

Perhaps it's time to examine your own beliefs about the strategies and actions required to be successful. Do those beliefs truly support success? Are the beliefs built on facts? Is there evidence to support them? And, most importantly, are the facts or evidence relevant in today's business arena? It's true that nothing changes until you do. And in trying to grow a business, thinking that something shouldn't change just because it's "the way we've always done it" can be the kiss of business death.

Tell the Grim Reaper to go play someplace else. Embrace change, challenge your belief system, and welcome success!

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Danny Wood Enterprises, LLC
301 Route 17 North, Suite 800
Rutherford, NJ 07070
Ph: (201) 842-0055
Fx:
(201) 939-0977

Dwood@Sandler.com
http://Dwood.Sandler.com

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